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Christiaanse, E., & Venkatraman, N. (1998). Monitoring and influencing as key capabilities in electronic channels. In W. R. J. Baets (Ed.), Proceedings of the 6th European Conference on Information Systems: University of Aix-Marseille III, Aix-en-Provence, France, June 4-6, 1998. - Vol. 1 (pp. 233-246). Euro-Arab Management School.
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Christiaanse, E., & Zimmerman, R. J. (1998). CyberPets Flying Through Marketspace; An Analysis of a New Electronic Commerce Business Model. In W. R. J. Baets (Ed.), Proceedings of the 6th European Conference on Information Systems: University of Aix-Marseille III, Aix-en-Provence, France, June 4-6, 1998. - Vol. 3 (pp. 1382-1396). Euro-Arab Management School.
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