AI-teaming: Redefining collaboration in the digital era

Open Access
Authors
  • A.-S. Ulfert
Publication date 08-2024
Journal Current Opinion in Psychology
Article number 101837
Volume | Issue number 58
Number of pages 7
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Psychology Research Institute (PsyRes)
Abstract
Integrating artificial intelligence (AI) into human teams, forming human-AI teams (HATs), is a rapidly evolving field. This overview examines the complexities of team constellations and dynamics, trust in AI teammates, and shared cognition within HATs. Adding an AI teammate often reduces coordination, communication, and trust. Further, trust in AI tends to decline over time due to initial overestimation of capabilities, impairing teamwork. Despite AI's potential to enhance performance in contexts like chess and medicine, HATs frequently underperform due to poor team cognition and inadequate mutual understanding. Future research must address these issues with interdisciplinary collaboration between computer science and psychology and advance robust theoretical frameworks to realize the full potential of human-AI teaming.
Document type Article
Language English
Published at https://doi.org/10.1016/j.copsyc.2024.101837
Downloads
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