Portraying Humans as Machines to Promote Health: Unintended Risks, Mechanisms, and Solutions

Open Access
Authors
Publication date 01-05-2021
Journal Journal of Marketing
Volume | Issue number 85 | 3
Pages (from-to) 184-203
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
  • Faculty of Economics and Business (FEB)
Abstract
To fight obesity and educate consumers on how the human body functions, health education and marketing materials often highlight the importance of adopting a cognitive approach to food. One strategy employed to promote this approach is to portray humans as machines. Five studies (and three replication and follow-up studies) using different human-as-machine stimuli (internal body composition, face, appearance, and physical movement) revealed divergent effects of human-as-machine representations. While these stimuli promoted healthier choices among consumers who were high in eating self-efficacy, they backfired among consumers who were low in eating self-efficacy (measured in Studies 1 and 3–5; manipulated in Study 2). This reversal happened because portraying humans as machines activated consumers’ expectation of adopting a cognitive, machine-like approach to food (Studies 3 and 4)—an expectation that was too difficult to meet for those with low (vs. high) eating self-efficacy. We tested a solution to accompany human-as-machine stimuli in the field (Study 5): Externally enhancing how easy and doable it was for consumers low in eating self-efficacy to meet the expectation of adopting a cognitive approach to food, which effectively attenuated the backfire effect on their lunch choices at a cafeteria.
Document type Article
Note With supplementary file
Language English
Published at https://doi.org/10.1177/0022242920974986
Downloads
0022242920974986 (Final published version)
Supplementary materials
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