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Results: 16
Number of items: 16
  • Open Access
    Hoefsmit, P. C., van den Heuvel, J., Zandbergen, R., & Does, R. (2024). Operational excellence in hospitals. International Journal of Lean Six Sigma, 15(4), 957-964. https://doi.org/10.1108/IJLSS-07-2024-257
  • Heijink, A., van den Heuvel, J., & Schoonhoven, M. (2022). Increasing efficiency in healthcare: A showcase in an orthopedic outpatient clinic. International Journal of Lean Six Sigma, 13(1), 33-45. https://doi.org/10.1108/IJLSS-01-2021-0017
  • Open Access
    van den Heuvel, J. (2018). ZEN en de kunst van het Zorgmanagement. Universiteit van Amsterdam.
  • van den Heuvel, J., Niemeijer, G. C., & Does, R. J. M. M. (2013). Measuring healthcare quality: the challenges. International Journal of Health Care Quality Assurance, 26(3), 269-278. https://doi.org/10.1108/09526861311311454
  • Open Access
    Niemeijer, G. C., Does, R. J. M. M., de Mast, J., Trip, A., & van den Heuvel, J. (2011). Generic project definitions for improvement of health care delivery: A case-based approach. Quality Management in Health Care, 20(2), 152-164. https://doi.org/10.1097/QMH.0b013e318213e75c
  • Does, R. J. M. M., van den Heuvel, J., de Mast, J., & Niemeijer, G. C. (2010). Improving quality in healthcare while reducing costs. Quality Management Forum, 36(3), 12-15. http://www.asq-qmd.org/2010_Newsletters
  • Open Access
    Does, R. J. M. M., Vermaat, T. M. B., Verver, J. P. S., Bisgaard, S., & van den Heuvel, J. (2009). Reducing start time delays in operating rooms. Journal of Quality Technology, 41(1), 95-109. http://www.asq.org/pub/jqt/
  • Open Access
    Does, R. J. M. M., Vermaat, T. M. B., Verver, J. P. S., Bisgaard, S., & van den Heuvel, J. (2009). Operating with maximum efficiency: Red Cross and Canisius Wilhelmina Hospitals. (Minitab case study). Minitab Ltd. http://www.minitab.com/uploadedFiles/Company/News/Case_Studies/Operating%20with%20Maximum%20EfficiencyFINAL.pdf
  • Open Access
    Does, R. J. M. M., & van den Heuvel, J. (2008). Organizational excellence in healthcare. In K. J. Foley, & P. Hermel (Eds.), The theories and practices of organizational excellence: New perspectives (pp. 77-103). SAI Global.
  • van den Heuvel, J., Does, R. J. M. M., & de Koning, H. (2007). An application of Lean Six Sigma in a hospital. In J. Anthony, & M. Kumar (Eds.), Proceedings of the Second International Conference on Six Sigma (pp. 299-314). CRISSPI.
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