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Rigopoulos, K., Robben, H., Kaminakis, K., Childs, D. R. N., & Peelen, E. (2025). Overcoming the death of a salesman: The role of customer type and sales technology deployment in managing the impacts of relationship marketing investments following a relational disruption. Journal of Personal Selling and Sales Management, 45(3), 259-276. https://doi.org/10.1080/08853134.2025.2490582
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