Fairness reactions to personnel selection methods: An international comparison between the Netherlands, the United States, France, Spain, Portugal, and Singapore

This paper reports reactions to employee selection methods in the Netherlands and compares these findings internationally against six other previously published samples covering the United States, France, Spain, Portugal, and Singapore. A sample of 167 participants rated 10 popular assessment techniques using a translated version of Steiner and Gilliland's measure. In common with other country samples, we found that the most popular methods among applicants were interviews, work sample tests, and resumes. Least popular methods were graphology, personal contacts, and honesty and integrity tests. Generally, method favorability was found to be highly similar to the US and other published studies internationally. Across the six countries mean process favorability correlated at .87 and mean cross-national procedural justice correlated .68. Process dimension ratings correlated at between .79 and .97 between the United States and the Netherlands. Only medium effect size differences (Cohen's d) were found between Dutch and US reactions to resumes and personality tests, the former being more favorably rated in the United States (d=.62) and the latter being more positively rated in the Netherlands (d=−.76). Implications for the design of selection procedures are discussed, especially implications for likely similarities and differences in applicant reactions internationally.