Towards a benchmarking paradigm in European water utilities
| Authors |
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| Publication date | 2010 |
| Journal | Public Money & Management |
| Volume | Issue number | 30 | 1 |
| Pages (from-to) | 42-48 |
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| Abstract | This article explains the benefits of using benchmarking tools in the public sector to drive up performance. The authors examine the case of European water utilities, focusing on four countries: Portugal, Belgium, The Netherlands and the UK. They argue for the creation of a European ‘observatory’ to collect data, promote benchmarking and disseminate best practice in the water sector. |
| Document type | Article |
| Language | English |
| Published at |
https://doi.org/10.1080/09540960903492364
(Final published version)
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