Automatic analysis of call-center conversations

Authors
  • G.A. Mishne
  • D. Carmel
  • R. Hoory
  • A. Roytman
  • A. Soffer
Publication date 2005
Book title CIKM'05: Proceedings of the 14th ACM International Conference on Information and Knowledge Management
Pages (from-to) 453-459
Organisations
  • Faculty of Science (FNWI) - Informatics Institute (IVI)
Document type Conference contribution
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