Disclaimer! This content is AI-generated: How AI-disclosures influence trust in advertisements and organizations

Open Access
Authors
Publication date 2025
Journal Journal of Interactive Advertising
Volume | Issue number 25 | 3
Pages (from-to) 240-253
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Amsterdam School of Communication Research (ASCoR)
Abstract
The use of generative artificial intelligence (GAI) for advertising is raising issues around ethics and transparency. This type of AI adds an extra manipulative layer to advertisements because it makes it harder for consumers to determine whether elements of an ad are real or AI-generated. This study aims to explore the effect of AI disclosures in GAI-created advertisements on trust in the advertisement and the organization. Moreover, this study tests whether these effects can be explained by conceptual AI knowledge and attitudinal persuasion knowledge. A one-factorial (GAI advertisement with versus without disclosure) between-subjects design experiment was conducted (N = 304). The results showed that AI disclosures increased conceptual AI knowledge and attitudinal persuasion knowledge, resulting in a decrease in trust towards the advertisement and organization. However, a positive effect of AI disclosures was also found, whereby the disclosure increased attitudinal persuasion knowledge, which lead to an increase in trust.
Document type Article
Language English
Published at https://doi.org/10.1080/15252019.2025.2554149
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