Platform-mediated racialization A case study of rural Chinese wig sellers and Black clients on Alibaba

Open Access
Authors
Publication date 08-2026
Journal New Media & Society
Volume | Issue number 28 | 8
Pages (from-to) 4182-4200
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Amsterdam Institute for Social Science Research (AISSR)
Abstract
Due to the rise of global e-commerce platforms like Alibaba, online interactions between rural Chinese wig sellers and Black clients are increasing. However, the racial implications of such platform-mediated business relations remain underexplored. Based on ethnographic fieldwork in Xuchang, a leading distribution and export center for wigs products in the global supply chain, this research examines the active role of Alibaba in orchestrating, structuring, and shaping the racial knowledge formation of rural Chinese wig sellers in their daily online interactions with Black clients. We argue that the exploitative nature of platform capitalism creates stress and exhaustion among rural wig sellers and pushes them to draw narrow and hasty conclusions about Blackness that dovetail with racialized hierarchy in the global wig industry and logistics networks. This research bridges the gap between platform studies and critical race studies and contributes to the reconceptualization of relations between platform and race.
Document type Article
Language English
Published at
https://doi.org/10.1177/14614448251358351 (Final published version)
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Platform-mediated racialization (Final published version)
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