Recipient Recommendation in Enterprises Using Communication Graphs and Email Content

Open Access
Authors
Publication date 2014
Book title SIGIR '14
Book subtitle proceedings of the 37th International ACM SIGIR Conference on Research and Development in Information Retrieval: July 6-11 2014, Gold Coast, Queensland, Australia
ISBN
  • 9781450322577
ISBN (electronic)
  • 9781450322591
Event SIGIR '14: 37th international ACM SIGIR conference on Research and development in information retrieval
Pages (from-to) 1079-1082
Publisher New York, NY: ACM
Organisations
  • Faculty of Science (FNWI) - Informatics Institute (IVI)
Abstract We address the task of recipient recommendation for emailing in enterprises. We propose an intuitive and elegant way of modeling the task of recipient recommendation, which uses both the communication graph (i.e., who are most closely connected to the sender) and the content of the email. Additionally, the model can incorporate evidence as prior probabilities. Experiments on two enterprise email collections show that our model achieves very high scores, and that it outperforms two variants that use either the communication graph or the content in isolation.
Document type Conference contribution
Language English
Published at https://doi.org/10.1145/2600428.2609514
Downloads
sigir2014-recipientrecommendation (Accepted author manuscript)
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