The Internet of Things and the case of Bosch: Changing business models while staying true to yourself

Open Access
Authors
Publication date 12-2022
Journal Technovation
Article number 102497
Volume | Issue number 118
Number of pages 10
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
Abstract
The Internet of Things (IoT) has disrupted many existing industries and provided new business opportunities to new and incumbent firms. In this paper, we focus on how companies change the way they work and organize themselves in light of IoT. Based on a single case study of Bosch, one of the largest incumbent German engineering firms, we shed light on how a product-centric company that focused on manufacturing for more than a century, adapts its business model to transform into an IoT company. We outline the changes that occur in terms of the company's (1) value proposition, (2) value creation, and (3) value capture. Our findings show how some of the imprinted company values play a crucial role in this transformation. Through a mechanism we call imprint anchoring, we find that these core company values serve as a leverage for Bosch to transform into an IoT provider.
Document type Article
Language English
Published at https://doi.org/10.1016/j.technovation.2022.102497
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1-s2.0-S016649722200044X-main (Final published version)
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