Senior patients online: which functions should a good patient website offer?

Authors
Publication date 2013
Host editors
  • C. Stephanidis
  • M. Antona
Book title Universal Access in Human-Computer Interaction. User and Context Diversity
Book subtitle 7th International Conference, UAHCI 2013, held as part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013: proceedings
ISBN
  • 9783642391903
ISBN (electronic)
  • 9783642391910
Series Lecture Notes in Computer Science
Event 7th Human Computer Interaction International (HCII) Conference
Volume | Issue number 2
Pages (from-to) 32-41
Publisher Heidelberg: Springer
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Amsterdam School of Communication Research (ASCoR)
Abstract
This study proposes a theoretical framework for patient website functions and provides empirical input for the framework. A pilot survey among younger (aged 50 - 64, M = 55.95, SD = 4.48, n = 21) and older (aged 65 - 84, M = 72.79, SD = 6.33, n = 14) cancer patients revealed that patients’ website preferences vary across type of website functions as well as across age groups. Whereas the majority of patients reported high preference for website functions in general (e.g., information provision), preferences varied across preferred delivery methods of these functions. Furthermore, differences in information preferences indicate a trend of younger patients preferring to search information themselves whereas older patients seem to prefer receiving disease relevant information and practical tips. We provide first evidence for patient preferences regarding specific website functions and thus provide practical implications for website design.
Document type Conference contribution
Language English
Published at https://doi.org/10.1007/978-3-642-39191-0_4
Permalink to this page
Back