Using Intent Information to Model User Behavior in Diversified Search

A result page of a modern commercial search engine often contains documents of different types targeted to satisfy different user intents (news, blogs, multimedia). When evaluating system performance and making design decisions we need to better understand user behavior on such result pages. To address this problem various click models have previously been proposed. In this paper we focus on result pages containing fresh results and propose a way to model user intent distribution and bias due to different document presentation types. To the best of our knowledge this is the first work that successfully uses intent and layout information to improve existing click models.