The evaluation of empathy, autonomy and touch to inform the design of an environmental monitoring robot

This paper reports the application of results from human- social agent interaction experiments to inform the design of a social robot to monitor levels of pollutive gasses in the air. Next to licensed environmental agents and immobile chemical sensors, mobile technologies such as robotic agents are needed to collect complaints and smell descriptions from humans in urban industrial areas. These robots will interact with members of the public and ensure responsiveness and accuracy of responses. For robots to be accepted as representative environmental monitoring agents and for people to comply to robot instructions in the case of a calamity, social skills will be important. In this paper we will describe the intelligent environment the environmental robot is part of and discuss preliminary work on the effects of robot empathic and touch behaviors on human responses to robots. These and future findings will inform the design of social monitoring robot behaviors in public settings.