Introducing ChatSQC: Enhancing statistical quality control with augmented AI

Open Access
Authors
  • D.C. Montgomery
  • L.A. Jones-Farmer
Publication date 10-2024
Journal Journal of Quality Technology
Volume | Issue number 56 | 5
Pages (from-to) 474-497
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
  • Faculty of Economics and Business (FEB)
Abstract

We introduce ChatSQC, an innovative chatbot system that combines the power of OpenAI’s Large Language Models (LLM) with a specific knowledge base in Statistical Quality Control (SQC). Our research focuses on enhancing LLMs using specific SQC references, shedding light on how data preprocessing parameters and LLM selection impact the quality of generated responses. By illustrating this process, we hope to motivate wider community engagement to refine LLM design and output appraisal techniques. We also highlight potential research opportunities within the SQC domain that can be facilitated by leveraging ChatSQC, thereby broadening the application spectrum of SQC. A primary goal of our work is to provide a template and proof-of-concept on how LLMs can be utilized by our community. To continuously improve ChatSQC, we ask the SQC community to provide feedback, highlight potential issues, request additional features, and/or contribute via pull requests through our public GitHub repository. Additionally, the team will continue to explore adding supplementary reference material that would further improve the contextual understanding of the chatbot. Overall, ChatSQC serves as a testament to the transformative potential of AI within SQC, and we hope it will spur further advancements in the integration of AI in this field.

Document type Article
Language English
Published at https://doi.org/10.48550/arXiv.2308.13550 https://doi.org/10.1080/00224065.2024.2372328
Other links https://www.scopus.com/pages/publications/85206189919
Downloads
2308.13550v2 (Submitted manuscript)
Introducing ChatSQC (Final published version)
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