The success of viral ads: social and attitudinal predictors of consumer pass-on behavior on social network sites

Open Access
Authors
  • R. Crutzen
  • J. van 't Riet
Publication date 07-2016
Journal Journal of Business Research
Volume | Issue number 69 | 7
Pages (from-to) 2603-2613
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Amsterdam School of Communication Research (ASCoR)
  • Faculty of Social and Behavioural Sciences (FMG)
Abstract
This study investigates which factors predict whether consumers will pass on viral advertising communications to their friends on a social network site. A conceptual framework consisting of three attitudinal and three social
predictors of forwarding online content was tested using three real-life advertising campaigns that were spread simultaneously through the Dutch social network site Hyves. Results show that viral advertising pass-on behavior
was significantly predicted by a positive attitude toward the brand, the advertisement, and toward viral advertising in general. For two of the three advertisements participants were more likely to forward the advertisement
when the advertisement was received from a friend rather than a company. The present study is the first to investigate the predictors of actual pass-on behavior of viral advertisements in the context of a social network site,
thereby significantly contributing to existing knowledge on the drivers of viral advertising success.
Document type Article
Language English
Published at https://doi.org/10.1016/j.jbusres.2015.10.151
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The success of viral ads (Final published version)
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