Multichanneling in de dienstverlening, het (PMC)?-raamwerk voor kanaalcoordinatie

Authors
Publication date 2000
Journal Tijdschrift Management & Informatie
Volume | Issue number 8 | 1
Pages (from-to) 4-15
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam Business School Research Institute (ABS-RI)
Document type Article
Note [C]
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