Question Rewriting in Conversational Question Answering

Open Access
Authors
Publication date 2021
Book title WSDM '21
Book subtitle Proceedings of the 14th ACM International Conference on Web Search and Data Mining : March 8-12, 2021, virtual event, Israel
ISBN (electronic)
  • 9781450382977
Event 14th ACM International Conference on Web Search and Data Mining, WSDM 2021
Pages (from-to) 355-363
Publisher New York, NY: Association for Computing Machinery
Organisations
  • Faculty of Science (FNWI) - Informatics Institute (IVI)
Abstract

Conversational question answering (QA) requires the ability to correctly interpret a question in the context of previous conversation turns. We address the conversational QA task by decomposing it into question rewriting and question answering subtasks. The question rewriting (QR) subtask is specifically designed to reformulate ambiguous questions, which depend on the conversational context, into unambiguous questions that can be correctly interpreted outside of the conversational context. We introduce a conversational QA architecture that sets the new state of the art on the TREC CAsT 2019 passage retrieval dataset. Moreover, we show that the same QR model improves QA performance on the QuAC dataset with respect to answer span extraction, which is the next step in QA after passage retrieval. Our evaluation results indicate that the QR model we proposed achieves near human-level performance on both datasets and the gap in performance on the end-to-end conversational QA task is attributed mostly to the errors in QA.

Document type Conference contribution
Language English
Related dataset Question Rewriting in Conversational Context (QReCC)
Published at https://doi.org/10.1145/3437963.3441748
Downloads
3437963.3441748 (Final published version)
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