Diagnostic quality problem solving: A conceptual framework and six strategies

Authors
Publication date 2013
Journal Quality Management Journal
Volume | Issue number 20 | 4
Pages (from-to) 21-36
Organisations
  • Faculty of Economics and Business (FEB) - Amsterdam School of Economics Research Institute (ASE-RI)
Abstract An examination of six strategies that structure the diagnostic process by suggesting a certain sequence of actions and techniques.
Document type Article
Language English
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