Recommenders with a Mission: Assessing Diversity in News Recommendations

Open Access
Authors
Publication date 2021
Book title CHIIR '21
Book subtitle proceedings of the 2021 Conference on Human Information Interaction and Retrieval : March 14-19, 2021, Canberra, Australia
ISBN (electronic)
  • 9781450380553
Event 2021 Conference on Human Information Interaction and Retrieval
Pages (from-to) 173-183
Publisher New York, NY: The Association for Computing Machinery
Organisations
  • Faculty of Social and Behavioural Sciences (FMG) - Amsterdam School of Communication Research (ASCoR)
  • Faculty of Law (FdR) - Institute for Information Law (IViR)
Abstract
News recommenders help users to find relevant online content and have the potential to fulfill a crucial role in a democratic society, directing the scarce attention of citizens towards the information that is most important to them. Simultaneously, recent concerns about so-called filter bubbles, misinformation and selective exposure are symptomatic of the disruptive potential of these digital news recommenders. Recommender systems can make or break filter bubbles, and as such can be instrumental in creating either a more closed or a more open internet. Current approaches to evaluating recommender systems are often focused on measuring an increase in user clicks and short-term engagement, rather than measuring the user's longer term interest in diverse and important information.

This paper aims to bridge the gap between normative notions of diversity, rooted in democratic theory, and quantitative metrics necessary for evaluating the recommender system. We propose a set of metrics grounded in social science interpretations of diversity and suggest ways for practical implementations.
Document type Conference contribution
Language English
Published at https://doi.org/10.1145/3406522.3446019
Downloads
3406522.3446019 (Final published version)
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