Referring Expressions and Communicative Success in Task-oriented Dialogues

Open Access
Authors
Publication date 2017
Host editors
  • V. Petukhova
  • Y. Tian
Book title SEMDIAL 2017 : SaarDial
Book subtitle proceedings of the 21st Workshop on the Semantics and Pragmatics of Dialogue : Saarbrücken, 15-17 August 2017
Series Proceedings SemDial
Event 21st Workshop on the Semantics and Pragmatics of Dialogue
Pages (from-to) 8-16
Publisher Saarbrücken: Saarland University
Organisations
  • Interfacultary Research - Institute for Logic, Language and Computation (ILLC)
  • Faculty of Science (FNWI)
Abstract This paper studies lexical and structural properties of coreference chains in task-oriented dialogue and investigates their relationship with perceived and factual com-municative success. In line with previous literature, our quantitative analysis shows that lexical entrainment is the most reliable predictor of task success, among the ones we compute. But also that there is a complex relationship between these factors – for example, neither high nor low, but rather intermediate levels of lexical alignment predict high perceived and factual success.
Document type Conference contribution
Language English
Published at http://www.isca-speech.org/archive/Semdial_2017/pdfs/SemDial_2017_SaarDial_paper_20.pdf http://events.illc.uva.nl/semdial/proceedings/semdial2017_saardial_proceedings.pdf
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