Well-being, work engagement, or both? Explaining the linkage between information provision, communication climate, and performance

For organizations, it is valuable to know how employees’ performance can be guaranteed. The aim of the current study was to examine whether information provision may improve employee performance by enhancing communication climate, work engagement, and employee well-being. To this end, employees (N = 306) of ten different organisations completed an online survey. The results showed that a lack of task-related information negatively affected communication climate. A sufficient amount of information, on the other hand, contributed to a better performance, through communication climate and greater well-being. Although work engagement was not related to performance, a positive communication climate did predict more work engagement among employees. Information overload proved unrelated to the communication climate. The findings of the current study advance existing theory and may serve as a basis for organisations to adjust their information provision and organizational communication.