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Erdmann, T. P., Boessenkool, H., Hogewoning, L., & Does, R. J. M. M. (2013). Quality Quandaries: Reducing work in process at an emergency assistance center. Quality Engineering, 25(1), 78-84. https://doi.org/10.1080/08982112.2012.731929
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Schoonhoven, M., & Does, R. J. M. M. (2013). A robust Xbar control chart. Quality and Reliability Engineering International, 29(7), 951-970. https://doi.org/10.1002/qre.1447 -
Does, R. J. M. M., & Trip, A. (2013). Interpreteren van signaleringsregels van de Shewhart regelkaart. Sigma, 13(2), 38-42. http://sigmabase.sigma-online.nl/artikel/13355/Interpreteren-van-signaleringsregels-van-de-Shewhart-regelkaart
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Mehmood, R., Riaz, M., & Does, R. J. M. M. (2013). Control charts for location based on different sampling schemes. Journal of Applied Statistics, 40(3), 483-494. https://doi.org/10.1080/02664763.2012.740624
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Lokkerbol, J., Does, R. J. M. M., de Mast, J., & Schoonhoven, M. (2012). Improving processes in financial service organizations: where to begin? International Journal of Quality and Reliability Management, 29(9), 981-999. https://doi.org/10.1108/02656711211272881
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de Mast, J., & Lokkerbol, J. (2012). An analysis of the Six Sigma DMAIC method from the perspective of problem solving. International Journal of Production Economics, 139(2), 604-614. https://doi.org/10.1016/j.ijpe.2012.05.035
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Schoonhoven, M. (2012). IBIS UvA: Combining theory and practice in the area of quality and efficiency improvement. Aenorm, 20(75), 17-21. http://www.aenorm.eu/editions/?edt=3&art=16
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Lokkerbol, J., Molenaar, M. F. A., & Does, R. J. M. M. (2012). Quality quandaries: An efficient public sector. Quality Engineering, 24(3), 431-435. https://doi.org/10.1080/08982112.2012.680226
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Niemeijer, G. C., Trip, A., de Jong, L. J., Wendt, K. W., & Does, R. J. M. M. (2012). Impact of 5 years of Lean Six Sigma in a university medical center. Quality Management in Health Care, 21(4), 262-268. https://doi.org/10.1097/QMH.0b013e31826e74b7
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