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Blom, J., De Turck, K., & Mandjes, M. (2013). Rare Event Analysis of Markov-Modulated Infinite-Server Queues: A Poisson Limit. Stochastic Models, 29(4), 463-474. https://doi.org/10.1080/15326349.2013.838511

Nazir, H. Z., Riaz, M., Does, R. J. M. M., & Abbas, N. (2013). Robust CUSUM control charting. Quality Engineering, 25(3), 211-224. https://doi.org/10.1080/08982112.2013.769057

de Mast, J., Kemper, B. P. H., Wiltjer, A., & Does, R. J. M. M. (2013). Quality quandaries: deploying operational excellence at a financial service provider. Quality Engineering, 25(3), 298-306. https://doi.org/10.1080/08982112.2013.783599

van den Heuvel, J., Niemeijer, G. C., & Does, R. J. M. M. (2013). Measuring healthcare quality: the challenges. International Journal of Health Care Quality Assurance, 26(3), 269-278. https://doi.org/10.1108/09526861311311454

Abbas, N., Riaz, M., & Does, R. J. M. M. (2013). CS-EWMA chart for monitoring process dispersion. Quality and Reliability Engineering International, 29(5), 653-663. https://doi.org/10.1002/qre.1414

Kaynar, B., & Mandjes, M. (2013). Estimation of the workload correlation in a Markov fluid queue. Queueing Systems, 73(4), 407-424. https://doi.org/10.1007/s11134-013-9352-z

Erdmann, T. P., Janssen, W. W. L. M., & Does, R. J. M. M. (2013). Quality quandaries: streamlining the procurement process at a media and entertainment company. Quality Engineering, 25(4), 455-460. https://doi.org/10.1080/08982112.2013.817016

Juneja, S., & Mandjes, M. (2013). Overlap problems on the circle. Advances in Applied Probability, 45(3), 773-790. https://doi.org/10.1017/S0001867800006571

Abbas, N., Riaz, M., & Does, R. J. M. M. (2013). Mixed exponentially weighted moving average-cumulative sum charts for process monitoring. Quality and Reliability Engineering International, 29(3), 345-356. https://doi.org/10.1002/qre.1385