- Understanding work-related social media use: An extension of theory of planned behavior.
- International Journal of Management, Economics & Social Sciences
- Volume | Issue number
- 3 | 4
- Pages (from-to)
- Document type
- Faculty of Social and Behavioural Sciences (FMG)
- Amsterdam School of Communication Research (ASCoR)
This study examines the motives of employees to engage in work related social media use - i.e. the use of personal social media accounts to communicate about work-related issues. The theory of
planned behavior (TPB) was used to explain this behavior. Because social media can enable users to express their identities, social identity expressiveness and self-identity expressiveness were added to the TPB model. Through an online questionnaire, using purposive sampling technique, 514 Dutch
employees were asked about their social media use and motivation to do so. We used structural equation modelling (SEM) to test our hypotheses. Results indicate that these identity constructs
enhance the predictive ability of the TPB. As such, workrelation social media use is likely to take place spontaneously rather than deliberately and consciously planned.