- Resistance to change
- Number of pages
- Universiteit van Amsterdam
- Document type
- Working paper
- Faculty of Economics and Business (FEB)
- Amsterdam Business School Research Institute (ABS-RI)
- Established firms often fail to maintain leadership following disrup tive market shifts. We argue that such firms are more
prone to internal resistance. A radical adjustment of assets affects the distribution of employee rents, creating winners
and losers. Losers resist large changes when strong customer goodwill cushions the consequences. Partial adaptation may lead
winners to depart to form new firms with no goodwill, but no internal resistance.
- November 19, 2013
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