Task versus relationship conflict, team performance and team member satisfaction: a meta-analysis
Journal of Applied Psychology
Faculty of Social and Behavioural Sciences (FMG)
Psychology Research Institute (PsyRes)
This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance,
and team member satisfaction. Consistent with past theorizing, resultsrevealed strong and negative correlations between relationship
conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research
and introductorytextbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations
between task conflict, team performance, and team member satisfaction. As predicted, conflict had stronger negative relations
with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally,
task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather
than strongly, correlated.
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