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Query: faculty: "FEB" and publication year: "2004"

AuthorsN.M. van Dijk, M. Miyazawa
TitleError Bounds for Pertubing Nonexponential Queues
JournalMATH OPER RES
Volume29
Year2004
Issue3
Pages525-558
ISSN0364765X
FacultyFaculty of Economics and Business
Institute/dept.FEB: Research Institute in Economics and Econometrics Amsterdam (RESAM)
AbstractA general framework is provided to derive analytic error bounds for the effect of perturbations and inaccuracies of nonexponential service or arrival distributions in single- and multiserver queues. The general framework is worked out in detail for the three types of ?nite or in?nite buffer queues: GI/G/1/N, M/G/c/N, and GI/M/c/N. First, for the standard GI/G/1/N queue, it is illustrated how the general error bound result can lead to error bounds for different performance measures like the throughput, mean queue length, and stationary queue length distribution. Next, for the M/G/c/N queue, an error bound and monotonicity result are established for the throughput. M/G/c/N queues can so be compared even when hazard rates are not ordered. Finally, for the GI/M/c/N queue, a similar result is obtained with a perturbation of the interarrival time distribution. The error bound results are supported by asymptotic expressions for the M/M/c/N queue and numerical results for the GI/G/1/N queue.
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